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Your security is our top priority

Since we are a regulated financial technology platform, we are held to a high-security standard. We carefully vet our technology, people, and business processes so it's safe to say that your protection is our focus.

Be smarter with your money
Security testing
As part of a security measure we continiously conduct vulnerability assessments and penetration testing.
24/7 support
We are here to help you find the best solution. Chat with live support team anytime, anywhere.
Account verification
We want to get to know you better. To activate your account, we'll ask for a government-issued ID, a selfie and some additional details.
Multi-factor authentication
Your account is always secure by default with enabled multi-factor authentication. We're always working to protect you.
Hot wallet system
An advanced hot wallet system is used to ensure the safety of private keys. This way your digital money is safely available to you at all times.
Advanced data protection
We are commited to protecting your personal data. We employ advanced security practices and follow privacy policy requirements.
Asset protection
Your funds are stored in a segregated account in a regulated bank.
Regulated, Licensed and Protected
We work closely with leading regulatory organisations and are committed to the highest standard of governance.
One place where all your Cash + Crypto stays safe
365 days
24 hours
Our built-in protection means
Safe crypto storage
Сryptocurrency funds are stored in air-gapped "cold storage" meaning it's stored offline, unable to physically be accessed. The rest are held on the "hot wallet"
Secure cash storage

Your funds are held in a regulated custodial account in high-street banks. Under FCA regulation, your money is protected and is not accessible until you request a withdrawal

Platform Security
We use Amazon Web Services (AWS) to host the infrastructure. Our servers are under control 24/7. As part of a security measure we continiously conduct vulnerability assessments and penetration testing
Trading with confidence

Your cryptocurrency is backed by Binance's Margin and Liquidation Insurance Funds.

We take pride in getting to know our customers
To create an account, you’ll need to verify your identity by providing personal information and a selfie. This helps to prevent identity theft.
Our friendly and reliable Compliance and AML procedure requires proof of funds and proof of address. This is part of an anti-corruption and fraud measure.
Once you’re ready to log in, multi-factor verification will be set as a default. This will help to protect your account and your assets.
Feel protected
Banxe employees must pass a criminal background check as part of the hiring process. We use separate passwords and two-step verification with each device and service. Employees are required to encrypt their hard drives, utilize strong passwords.
We use SQL injection filters and verify the authenticity of POST, PUT, and DELETE requests to prevent CSRF attacks. We rate limit a variety of actions on the site (login attempts, etc). We whitelist attributes on all models to prevent mass-assignment vulnerabilities.
Passwords are stored in hashed form: nobody other than yourself ever has access to your password. We make sure that users use a strong password when they sign up with Banxe. We recommend using reputable password manager to generate and keep track of a strong password.
Transport Layer Security (TLS) Encryption
We use the latest encryption technology to help protect your information from being intercepted; creating a secure connection with your browser when you log in, complete an application, or enroll in online services. For security reasons, we may block access to Banxe if your connection is associated with suspicious activity. This includes certain VPN providers, internet relays, or public networks associated with activities that could potentially put your information at risk. We encourage you to directly connect to Banxe over a secure and trusted network
Credential Confidentiality
We never share your usernames and passwords with anyone – and we strongly recommend you don’t share them either.
Automatic Logout
We automatically log you out of your secure session after a period of inactivity to help protect you against others seeing or using your online accounts.
Account Monitoring
Our company monitors online account activity for potential fraud.
Site and App Review
We review websites, app providers like the App StoreSM and Google PlayTM, and other online resources to detect phishing, malware, and fraudulent apps that may target our customers.
Banxe is licensed and regulated by official regulatory institutions worldwide and constantly conducts internal security audits.

Banxe is the most convenient place for your cash & crypto accounts.

Amy paid £100 in London
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Your next-generation fintech platform, uniting cash & crypto.

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EC2A 4SD, England, London, London, 140 Tabernacle Street
E-mail: support@banxe.com